Thank you for making BLIKA your preferred partner for premium cable railing systems. We are dedicated to providing high-quality products and assistance; however, it is crucial to define the scope of our "Customer Support" clearly. This service is exclusively a remote, online informational resource designed to offer general guidance on our products. It is strictly limited to consultation and does not under any circumstances include on-site technical support, physical repairs, labor services, or on-site maintenance. All financial responsibilities regarding the repair, replacement, removal, or re-installation of parts, as well as any associated labor, transportation, and shipping costs, are to be borne solely by the customer.

Regarding the technical advice provided, please understand that while BLIKA strives to offer accurate and helpful product information, the consultations provided by our support team are for reference purposes only and do not constitute professional architectural, structural engineering, or legal advice. Our team provides guidance based on standard product specifications, but we cannot assess specific on-site conditions, structural limitations, or environmental factors that may affect installation. Therefore, BLIKA expressly disclaims any liability for direct, indirect, incidental, or consequential damages resulting from reliance on our consulting services, including but not limited to incorrect installation, improper product usage, or failure to adhere to manufacturer guidelines.

Furthermore, construction and safety regulations vary significantly by region. It is the sole and exclusive responsibility of the customer to ensure that the purchase, layout, and installation of all BLIKA products fully comply with applicable local building codes, safety standards, and zoning regulations. We strongly recommend consulting with a licensed local professional to verify compliance before commencing any project.

In terms of data security, while we employ reasonable measures to safeguard your personal information, no data transmission over the internet can be guaranteed as absolutely secure. BLIKA shall not be held liable for unauthorized access, data breaches, or information leaks resulting from force majeure events or circumstances beyond our reasonable control.

BLIKA retains the right to revise or amend this disclaimer at any time without advance notice. Any changes will be effective immediately upon posting to our website, and we explicitly recommend that you review these terms regularly to ensure you are aware of the current conditions.

By utilizing our support services, you expressly confirm that you have read, understood, and accepted these terms in their entirety. You further acknowledge that our consultation is informational only and does not constitute professional engineering, architectural, or legal counsel.